information
Germany
forms, booklets
Sweden
move in
access
You will have access to your apartment on the day your rental agreement begins.
If that day is a Saturday, Sunday or a holiday,
you can move in the first weekday after.
address
When you move you need to contact the Swedish Tax Agency to register people at the new address.
In order for your mail to arrive at your new address, you also need to make a transfer notification at Svensk Adressändring.
keys
The welcome information that you receive with the contract
includes information on where and when you can retrieve your keys.
When you move in you receive a number of original keys to the apartment and public spaces.
If you lose your keys or lock yourself out you should contact the Akelius Service Center.
If you need to make a lock change or need to make extra keys, you are required to pay for it yourself.
electricity
Your contract and the welcome information state whether the electricity is included in the rent or not.
The welcome information also states if you need to contact the electricity supplier yourself and report your move in.
phone
If you have a fixed telephone and Internet subscription you need to contact your provider to cancel or move your subscriptions.
water
Water charges are included in the rent.
insurance
As a tenant you are obliged to obtain home insurance yourself.
Akelius collaborates with the insurance company Moderna Försäkringar.
Policies included
- comprehensive insurance
- movables amount
- travel insurance
- discount on car insurance
move out
termination
If you want to cancel your contract, you must do so in writing.
You must cancel your rental agreement three calendar months before the date you wish to move out.
Remember that the termination must come in to Akelius before the end of the month if you want to count the next month as part of the notice period.
For example, if you want to move out on October 1, the cancellation must reach us by June 30th.
Form for termination is found here.
You can also cancel the apartment by signing your rental agreement in the "Departure agreement" box.
Take a copy and send the original to Akelius Service Center.
Akelius Service Center
Box 38149
100 64 Stockholm
During the notice period you are obliged to show your apartment to interested new tenants and keep your apartment available for inspection.
You can find
address
When you move, you need to contact the Swedish Tax Agency to register people at the new address.
In order for your mail to arrive at your new address, you also need to make a transfer notification at Svensk Adressändring.
vacating the apartment
You must leave the apartment the day after the lease expires.
If the day falls on a Saturday, Sunday or a public holiday,
you may move out the first weekday thereafter.
The confirmation letter on your notice contains information about when and where you need to leave your keys.
For more information on moving out, click here.
inspection
During the notice period, you are required to keep your apartment available for inspection.
The confirmation letter on your notice contains information on when the inspection will take place.
We usually do an inspection in the first month of notice to check the condition of the apartment.
Then we do a final inspection in the days leading up to your move out.
You should be present during the inspection.
After the inspection you will receive a protocol.
stay cleaning
Before moving, you are obliged to do a removal cleaning.
For more information, click here.
the apartment and your accommodation
call
If something in the apartment or property is broken, you need to report a fault.
See the telephone number for the error report for each area here.
You can also create a case for error reporting in the tenant portal.
personal information
Personal data that we collect about you, is done so according to the data protection regulation GDPR.
More information can be found here.
payment of rent
It is easiest to pay the rent via e-invoice or direct debit.
electronic invoice
You will receive the rental certificate digitally to your internet bank and after approval from yourself,
the payment will be made automatically on the due date.
You request e-invoice from your internet bank.
direct debit
You will receive your rental specifications as usual by mail.
On the due date, the amount is deducted directly from your account.
You need to make sure that there is enough money in the account the day before the due date.
Bankgirot then does a coverage check on your account.
On your bank statement with your bank, you can see that the invoice is paid.
If there is not enough money, in whole or in part in your account, nothing is deducted at all.
Then you have to pay the rent in another way.
You can find payment details in the tenant portal.
You can find the application form for direct debit under forms, booklets.
Submit the application to the Akelius Service Center.
You will be notified by us when the direct payment starts working.
rent receipt
If you have not chosen any of the options above, Akelius will send you a rent notice.
Keep in mind that you need to pay with the right rent notice for the right month.
You can also find payment details in the tenant portal.
You pay the rent in advance.
nameplate
Akelius creates nameplates and places them on apartment doors, mailboxes and stairs.
keys
Contact Akelius Service Center if you need extra keys.
You pay for them yourself.
storage room
Your rental contract states if it belongs to a storage room for the apartment.
If you cannot find your storage, you need to contact the error report.
Remember not to store any valuable property in your storage room.
Environmental or flammable substances can also not be stored in storage rooms.
bicycles and prams
Park your bike in the designated location.
Bicycles or prams must not be parked in stairwells, as this would prevent or obstruct evacuation in the event of a fire.
mopeds and motorcycles
Park your moped or motorcycle in designated parking spaces.
You cannot place them inside the property or in bicycle stores due to fire risk.
parking and garage
Park your car in the designated parking spaces.
Should you have a deregistered car, you must not park or place it in any of the parking or garage spaces.
Mopeds and motorcycles must also be parked in marked places.
Contact Akelius Service Center for information on possibilities for garage or parking space.
TV and broadband
Most of our properties are connected to Telia's fiber network.
TV channels in Telia's channel package Lagom is then included in the rent.
Contact Telia if you
- want to order additional TV channels
- want to order broadband or broadband telephony
- need codes for your TV box
dish
If you want to mount a satellite dish, you need to obtain permission.
Please contact Akelius Service Center before installing the dish so that we can approve the placement.
The dish must not be attached to a wall or ceiling.
The dish may not protrude beyond the balcony.
balcony and patio
Hang flower boxes on the inside of the balcony railing.
Otherwise, there is a risk that they will fall down on people passing by or standing on the balcony below.
Do not shake carpets or similar on the balcony.
Your neighbor can get the dust into their apartment.
Barbecues with fire or fire on the balcony or patio are not allowed.
It is flammable.
You can use electric grills but take into consideration your neighbors so that they do not get fumes in their apartments.
smoke alarms
Smoke alarms save many lives each year.
Therefore, we have installed smoke detectors in all apartments.
You are responsible for regularly checking that it works.
Replace the battery and clean it from dirt and dust at regular intervals.
Should there be a fire - call 112.
Never use a lift if the property needs to be evacuated.
If you do not have a fire alarm, you need to contact the fault report.
blinds
Blinds are not normally included in our apartments.
However, you are welcome to mount blinds if you make sure that it is done professionally.
You are responsible for all the costs.
Sometimes it happens that previous tenants leave blinds.
If they break, you will contact a blind company and will be responsible for the repair costs.
care and maintenance
From the day you move into the day you move out, you are responsible for your apartment.
The landlord inspects your apartment upon termination.
You as a tenant may remedy abnormal wear and tear or pay the cost for this.
Clean and maintain the apartment continuously.
cleaning and maintenance tips
Take good care of the apartment.
Wipe parquet floors with a cloth dampened with water only.
Clean the kitchen fan regularly.
Akelius changes carbon filters in kitchen fans twice a year.
If you have a kitchen fan with charcoal filter, contact the filter report for a filter change.
Wallpaper with a plastic surface can be wiped with a slightly damp cloth.
Other types of wallpaper should only be dry dusted.
Wipe grease stains away from the stove and oven so that grease does not burn.
In case of water leakage, always call the fault report or call immediately.
Clean the drains and the floor-well from time to time to reduce the risk of blockages.
If you need help, contact the error report.
Do not flush things that may cause a blockage.
Chemicals and oils must not be flushed down the toilet or poured into the sink.
Leave chemicals and oils at a recycling station.
indoor environment
Do not close, and do not apply, exhaust and exhaust air valves.
The ventilation will not work.
Please ventilate, but only for a short time.
To get the best possible heating,
make sure to have free surfaces in front of the elements.
sorting trash
Leave
- household waste at the environmental station
- Coarse at the resort's recycling center
report pests
If you discover pests or mishaps, you are obliged to report this according to the rental law.
Report directly to Anticimex.
You can find phone numbers on the notice board in the staircase or here.
renovate and fix yourself
Always contact Akelius Service Center before you start renovating.
painting and wallpapering
Akelius is obliged to paint and wallpaper with reasonable time intervals.
However, this does not prevent you from painting and wallpapering your apartment at your own expense.
You can paint and wallpaper the apartment yourself if it is done in a professional manner.
Remember to choose colors and wallpapers that are not extreme.
You may be required to reset the apartment when moving.
installation of dishwasher and washing machines
In some apartments there is the possibility to install a dishwasher and washing machine.
Contact Akelius Service Center before starting such installation work.
Keep in mind that it must be done by professional craftsmen in a professional manner.
peek at the front door
Contact Akelius Service Center for approval of installation.
interior doors
If you choose to remove the interior doors in the apartment, it is important that you store them carefully so that they will not be damaged when you insert them again before moving.
show consideration
rights and obligations
According to the rental law, you as a tenant are obliged to do what you can in order to make it pleasant for everyone in the property and the residential area.
A tenant who disturbs his neighbors risks being dismissed from the apartment.
The tenant is also responsible for other family members and guests.
If a neighbor disturbs you, it is good if you make a first contact yourself.
You can also contact us at Akelius.
If you experience serious disturbances during the evening or at night, you can contact the disturbance service,
security company or the police.
You can find phone numbers in your staircase or here.
your neighbors
We want our tenants to feel comfortable and show care for each other.
Between 22:00 and 08:00 it is especially important to show consideration.
If you are going to have a party, it is important that you inform your neighbors beforehand.
Loud music that disturbs other residents can be considered a nuisance.
Please contact your neighbor before you start repairing or renovating things.
music and sound level
Remember not to let TV, radio and musical instruments interfere with your neighbors.
Keep sound at a reasonable level.
Show extra consideration between 22:00 and 08:00.
disturbance call
There is an on call guarding service.
The number is available in your staircase or here.
Here you call when you yourself are disturbed during evenings, nights and weekends.
Akelius Service Center is available during office hours.
grilling
It is not allowed to grill with open fire on balconies and patios because of the fire risk.
This applies to both coal and gas grills.
You can use electric grill but take your neighbors into consideration so they do not get fumes in their apartments.
pet
If you have pets, it is important not to let the animal disturb others.
Pets should be leashed outdoors and exercised outside the residential area.
Do not feed birds from your balcony or windows.
It can cause damage and attracts pests.
smoking
For reasons of fire safety and for allergy sufferers, you should not smoke in any public areas of an Akelius apartment.
We ask you who smoke on the balcony or patio to pay attention to your neighbors who can both be allergic and disturbed by the smoke.
damage
For everyone's well-being, well-kept residential areas are important.
Damage can lead to a police report and you may lose the right to stay.
entrances and stairs
You may not place objects, strollers, bikes in front of entrances or in stairwells.
They are escape routes used by the Rescue Service in the event of fire and illness.
Only allow authorized persons through the entrance door.
Always close the entrance door after you so that unauthorized persons do not enter the property.
cellar
Do not place objects in the basement, as the basement is an escape route.
That passage should be free.
sublease, transfer and exchange
In some circumstances, you may sublet your apartment in the alternative.
For example, at
- Attached trial
- work or study in another place
- abroad
In order to be able to sublet your apartment, you must obtain permission from Akelius.
You can find an application form under forms, booklets.
If you rent out your apartment without permission, you risk being evicted from your apartment.
Even if you rent out your apartment in the alternative, it is you who is responsible for the apartment.
It is always the first tenant who is responsible for the rent being paid and is responsible for damages in the apartment.
transfer
You are not allowed to transfer the rental right for an apartment to someone else without the landlord's permission.
The tenancy rules allow Akelius to approve a transfer under certain conditions.
In order to transfer a lease to another person, you must have lived with them for at least three years.
The lease cannot be transferred to a resident or tenant.
Contact Akelius Service Center to obtain the application form for the transfer of tenancy.
exchange
An exchange of apartments with someone else must always be approved by Akelius.
Contact Akelius Servicecenter for more information.
You can download a form under forms, booklets.
forms, booklets
Please send us a completed and signed form together with any attachments digitally to us.
You can scan or photograph the documents and email to service@akelius.se.
termination apartment due to death